Domain Name FAQ Print

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What Is A Domain Name Registrar?
A domain name Registrar is a company that is authorized by central registry like ICANN to register and manage domain names. The Registrar is also responsible for creating and maintaining the information which is provided in the public WhoIs domain name database.

What Is DNS?
DNS stands for Domain Name Servers. DNS allows a domain name to resolve to the numeric IP address assigned by the hosting company. When you move hosting companies, you will need to update your DNS to ensure that the domain name points to the new web hosting company server.

What Are STP Domain Name Servers (DNS)?
records for Linux and Windows servers are different & depends upon the current operating server. Upon a new account setup by STP Webhosting, customer will receive all the information of latest DNS. You can contact our support team via helpdesk ( and Live Chat!!!

Which Domain Names Do You Sell And What Are Their Fees?
We register the domains with .com, .org, .net, .biz and .info. The charges for all the registration of the domains with the mentioned extensions is $8.99.

I Am Registering A New Domain Name Through Your Company. Who Is The Registrar?
Our partner for domain registration is Directi.

Do You Offer Assistance With Managing Domain Names?

We are available to help you with all aspects of managing your domain name. Please issue a support ticket for further assistance.

Can I Change My Domain Name Registrar To STP?
Yes, we will help you switch your domain name registration to STP!

Do I Own The domain Name?
Yes, you are the owner of the domain name. You are not charged anything to move your domain name to another web host.

Is My Domain Registration Information

Yes, the contact and registrant information on a .com, .net,.org, .info, and .biz domain name is public record in the universally available Whois database. This is something over which we have no control and a domain name cannot be registered without all the required fields of contact information. Other countries and other domain registration authorities may have other policies.

How Do I Manage My Directi Domain Information?
Customers who purchased their domain name from STP can manage domain ownership information at Domain name management control panel. Customers need to login at with their username & password given by STP after domain name registration. Generally customer's email address is their login id in the domain registration management control

I Now Host My Web Site With A New Company. How Do I
My Domain Name?

Customers who originally purchased their domain name through STP but have since moved to another hosting company can change their DNS server information and domain ownership information by logging into the Directi Control Panel. They could login over there with the userid & password assigned to them & make proper changes in the name server.

How Do I Transfer My Domain Name If It Is Registered With Other Registrar?
You can visit the URL and initiate the domain name transfer request. Once you are done, you will receive an authorization mail from your current registrar and from us at your current admin email address of the domain name, you need to approve them.

Can STP Host A Non-U.S. Domain Name?
Yes. However, you are responsible for registering the domain in the country you wish. We can only register the domain name with extensions .com, .net, .org, .biz & .info. Click href="" target=_blank>here for links to every country's domain registration authority.

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